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[FAQ-FRAGE] Can I follow you on Social Media?
[FAQ-FRAGE] What kind of institutions do I find on campus?
[FAQ-FRAGE] What is moodle?
[FAQ-FRAGE] I need to pay a dunning fee. How can I do that?
There are multiple possibilities:
- Students obtain their identification automatically by using online enrollment inside the application portal. The user-ID and default password can be looked up via the application portal. To do this, simply log in, then click on "Application status" on the (start) "Application overview" page. Then the "Info page" appears and at the bottom are the access data. You must accept the user rules of the library and computer center beforehand. These login credentials are valid for all services (computer login, mail, Moodle, MyFiles, etc.).
- Professors and workers of the University obtain a sealed envelope with their credentials and telephone information.
- All other users (guest students, lecturers) obtain their credentials via the “Requests”-section of the Computer Centre.
It is important that you change the start password immediately. You can do this easily via our password manager.
There may be different reasons.
- You were exmatriculated or your employment has ended. In that case you are no longer entitled to use the IT infrastructure of the University.
- Your account was locked due to frequent use of an incorrect password. If your password was wrongly entered multiple times your account is locked for 30 minutes. After that you can log into your account by entering the correct password. Incorrect logins are often a result of capslock or the keyboard language being set wrong.
- There may be uncertainties regarding documents or payment for the Students’ Office. Your account is deactivated, if payments weren’t performed or your documents were incomplete. Please refer to the Students’ Office. After successful clarification the Students’ Office will reenable your account.
- Your password may contain unsupported special characters. This may be causing you to be able to log in to certain services, but not others. Please change your password by using the “Change password” feature under “Services” and try again.
At the point of exmatriculation or the end of employment your legitimation to use the IT-Infrastructure of the University expires. A students’ user-ID is deactivated automatically on the next Monday after the date of exmatriculation. Mail, Blackboard, Netstorage, WLAN-access, Printing, VPN and all other IT-Services are no longer accessible. For workers and professors the account will be deactivated at the date of termination.
Please beware of the following steps to ensure none of your data gets lost:
- Save all of your data stored on the H:/ drive on to a storage media of your own.
- Save any mails, you may still be needing and ensure any of the senders of mail that sent mail to your University mail address that this address is going to be decommissioned.
Use all of your credit of your printing-account because it will expire.